IDEAL SOFT U SHAPED NECK PILLOW JUST FOR YOU!
Today there are lots of similar products on the web; however, it’s very difficult to find an interesting offer. So, if you’re, actually, in such a situation, please meet our Soft U Shaped Neck Pillow. When manufacturing this item, we paid much attention to the fact that it’s necessary to provide customers with a high quality product at a low price. Furthermore, our store is focused on the following:
- high-class customer support;
- secure packaging;
- feedback from our customers.
Therefore, you are unlikely to get upset about a purchase in our online store.
PRODUCT SPECIFICATIONS
Filling: Memory Foam
Material: Velvet
Furthermore, we can deliver all our products including the Travel Soft Neck Pillow to any country, and if there’s something you don’t like about your order, feel free to ask for a refund and enjoy our buyer-friendly return policy. However, before ordering, please make sure you have chosen the right Color and Size.
PRODUCT QUESTIONS & ANSWERS
Do your images give a clear picture in terms of colors?
The colors of the Soft U Shaped Neck Pillow are true, but the screens of different devices may show a bit different shades.
What is it made out of?
We can assure our clients that the materials used to manufacture the Soft U Shaped Neck Pillow live up to the highest quality requirements. Therefore, they can’t hurt anybody.
Will I have to pay extra fees when buying your Travel Soft Neck Pillow?
When placing an order, you can see the final price of the item including all the fees. So, after you have confirmed the order, no additional fees are charged.
What about taxes?
There could be some taxes depending on your location. If so, you’ll see it included in the price of your Travel Soft Neck Pillow on the checkout page.
Which benefits of this product did the previous buyers mention most often?
Most of our customers were happy with their purchase. Furthermore, they mentioned impressive quality and affordability as the product’s most valued benefits.
I hope you allow your clients to leave reviews of your products.
We always welcome your initiative! So if you have anything to say about your new Soft U Shaped Neck Pillow, feel free to write a review.
ORDERING & STORE POLICIES
Do I have to order only one product at a time? In other words, what if I need to buy more?
There’s no limit on that, so you have an opportunity to include as many products as you wish in your order.
I’m worried about my package. What if it breaks?
We pay close attention to the choice of packaging materials and the methods of securing the item(s) within the package. As a result, your order will have a top class protection during the transportation.
How can I get help with my U Shaped Neck Pillow purchase?
If you have any questions that are not covered on this page, don’t hesitate to get in touch with us! You will find the available contact channels on the page below, so feel free to use any of them.
There’s a typo in my order details. How can I fix it?
If you need to change your order or completely cancel it, please, contact our support team.
Are you complying with the law selling the Soft U Shaped Neck Pillow?
When selling the Travel Soft Neck Pillow along with the rest of our products, we follow all the required rules and laws, so you have nothing to worry about.
Is it possible to buy the Travel Soft Neck Pillow offline?
Finding identical products in regular stores is possible. However, offline stores are common to resell the same U Shaped Neck Pillow for a higher price to compensate for their expenses.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Jon Join (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://jonjoin.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Our reviews are verified for authenticity
I've bought discounted travel soft neck pillow and can't be happier with a purchase
travel soft neck pillow as described
Now i know where to find a u shaped neck pillow online. thanks to the store!
soft u shaped neck pillow is a great purchase. I'm glad I bought it here.
Cool u shaped neck pillow!
I just got it! So gorgeous!
Thanks a lot!! All is OK!
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
Pretty good u shaped neck pillow, surprised it came so fast thx
For such a cheap , discount isn't even necessary
alright
is cool. you won't be disappointed!
I'm glad i managed to find a reputable store where I can buy online
the quality is fine, and the store is a great. recommend this soft u shaped neck pillow
Everything is fine, thank you!
Recommend!!
I firstly bought when it was discounted, but I am sure I will order again, at least once more. Its quality is beyond compare
That's such a cheap ! Glad to find it online
exceptional cuteness! I shopped for it for my buddy's buddies assuming how excited they will be, and it literally makes a classy outgiving. in fact it is even better than the illustration. It is just enchanting and makes a great bargain - the quality is first-rate for the price. I will certainly think about purchasing yet another one, and can without hesitation recommend it to anyone.
bought by a friend's reccommendation, it's just like i expected!
Nice product and quality, looks really amazing!
Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)
liked the material. it's awesome!
My product received, thank you.
u shaped neck pillow just fantastic. Very good quality and top store.